|11/25/2012 10:03:00 AM|
Time to prepare for outages
|By Kimberly Craig|
PUD Public Information Officer
With more snowfall in the forecast and the heart of winter approaching, now is the time to prepare for a possible power outage.
High winds and heavy snowfall can send trees into power lines and cause damage to poles. Chelan County PUD urges customers to take steps to stay safe and as comfortable as possible if the power goes out.
Keep a flashlight handy, have a cell phone or one corded phone (cordless phones don't work without electricity) and know how to manually open electric garage doors.
If you see a downed power line, assume it is live and stay away. Do not try to remove tree limbs from power lines.
Report power outages by calling the PUD's 24-hour number, 1-877-783-8123. Listen to the recording and stay on the line if you have information to add or a special need. You can also get outage information on your cell phone by following "CCPUD" on Twitter.
Once the storm dies down, customers can help crews restore power by making sure access to power lines is clear including plowing snow wherever possible. Leaving a porch light on will allow crews to see easily who has power.
Customers who lose power should also keep one inside light on to tell when power is restored.
Customers served by overhead power lines are asked to check if repairs are needed to the mast or weatherhead, identified by looking at the connection of power lines directly into the home. If repairs are necessary, customers should contact a licensed electrician to make the repairs so power can be restored as soon as PUD crews are available.
Once PUD crews have repaired lines, customers are asked to take it slow when turning the furnace and appliances back on after power is restored. This approach helps reduce "cold load pickup," when the system can be overwhelmed by the immediate surge in demand and protective equipment
triggers another outage.
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